THE WORLD'S BEST WATER POWERED SUMP PUMPS
4260 N. Steel Rd. P.O. Box 234 Hemlock, MI. 48626-0234 Toll Free (888) 701.7111 Fax (989) 753.4308
Frequently Asked QuestionsQ.Where in the world can I get one of these things?A.The Basement Buddy pump is now available to the public. However, for your protection and warranty reasons, we require our product to be installed by a licensed plumbing contractor. To order, simply call toll-free 1-888-701-7111 anytime. Visa/MC are welcome.******************************************** Q.Do I have to be home to turn the Basement Buddy pump on, or is it automatic?A.Once the Basement Buddy pump is properly installed and energized, it is designed to activate AUTOMATICALLY without your being there. When water in the sump lifts the float on the Basement Buddy pump, the pump is designed to energize and maintain the water level in the sump. The more water coming into your sump, the more the valve will open, allowing your Basement Buddy to pump faster. Like stepping on the gas pedal in your car.******************************************** Q.How does the Basement Buddy know when to turn off?A.Once the primary pump, "electric pump", is operating correctly, the water level in the sump drops below the Basement Buddy float, allowing it to turn off. Similar to taking your foot off of your gas pedal.******************************************** Q.How long has this product been made?A.The Basement Buddy pump has been manufactured, improved, and professionally installed for over a decade. A constant pursuit of improvement has led to the pump that we currently sell today. Proven reliability, Ease of service, and Unsurpassed performance makes our pump the best overall value on the planet. Period.******************************************** Q.What is the Basement Buddy "Lifeguard" pump made of?A.The Defender is comprised of the highest quality components which are designed to work in simplicity with each other. Here are some examples:
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